service tenet:
while roye offers high performance electrical products and solutions, it also provides customers with quality services. we can provide customer-made products according to customer’s needs. each piece of work must be a part of excellence. attention to detail is our work style. meeting customer demand is our duty. exceed customer expectations is our value. honesty, integrity, and sincere service are our working principles. and creating value and customer satisfaction and pride are our goals.
pledge:
respond to customers’ after-sale technical service and maintenance requests at the first response time. engineers should get to the site within 48 hours in order to solve the problem as soon as possible.
facilitating customer resource registration, irregular return visiting system, listen to customer feedback, continuous improvement of product design, to meet customer needs.